Financial security and regulatory compliance for enterprise-grade organizations.
Services
Business Support Center
Donata Bobrowska-Tkacz
Business Support Center Team Leader
Our mission is to provide clients with stable and comprehensive support for their ERP systems, regardless of the version. We support Microsoft Dynamics AX as well as other systems that require expert knowledge. With 25+ years of experience and stable team, we can handle even the most demanding challenges.
Ensure the reliability and compliance of your Microsoft Dynamics AX system. With our support services, your business can run smoothly every day, regardless of technological or regulatory challenges.
Support for Older System Versions
We provide support for older versions of Microsoft Dynamics AX (4.0, 2009, 2012). Whether you need to update localization related to Polish regulations or support for year-end closing, we are ready to help.
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Flexibility and Personalisation
Every client is unique to us. We tailor our services to specific business needs from technical support to the implementation of new functionalities.
Stable and Experienced Team
Our team consists of consultants with many years of experience the average tenure is 15-20 years. Staff turnover is minimal, which ensures continuity of service and the highest quality of support.
Transparent Processes
Thanks to our 24/7 communication platform, clients have full insight into the status of their tickets. Each task is assigned to the right teams according to priority levels.
We specialize in adapting ERP systems to local regulatory requirements and industry specifics. We support companies in ensuring compliance with regulations such as JPK, KSeF, GDPR and GUS reporting obligations.
Expert Knowledge
For many years we have been supporting companies in Poland and abroad in adapting Microsoft Dynamics systems to local legal requirements - including JPK, KSeF, Intrastat, VIES and the White List.
Flexibility
We adjust our services to operational realities and the specifics of each sector whether you operate in manufacturing, retail, services, or logistics.
Security
We ensure compliance with applicable laws from personal data protection to national tax and statutory reporting regulations.
Aligning ERP systems with local regulations is our speciality. We help companies meet the requirements of regulations such as:
KSeF (National e-Invoicing System)
Full integration with the e-Invoicing system - sending, receiving, archiving and monitoring.
JPK (Standard Audit File for Tax)
Automated generation and validation of JPK files in line with Ministry of Finance guidelines.
GDPR
Data anonymization mechanisms, access control, and data audit in line with GDPR requirements.
Our approach is based on a full understanding of your company s needs and the delivery of solutions that ensure stability, compliance, and continuous development of your ERP system. We support you at every stage - from diagnosis, through implementation, to ongoing technical support.
Analysis
The first meeting allows us to understand the specifics of your business and your needs related to the ERP system.
Diagnosis
We analyze the current state of the system, identify issues, and prepare an action plan.
Trial Period
We start cooperation with a trial period of 3-6 months to tailor our services to your expectations.
Long-Term Collaboration
We provide long-term support and continuous system development in line with your company's needs.
Standard
A package for companies that need solid support in the standard scope.
Includes:
Response time:
Comfort
An extended package for companies that expect faster response times and broader functional support.
Includes everything from the STANDARD package, plus:
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Response time:
Prestige
The most advanced package, recommended for companies where the ERP system supports business-critical processes.
Includes everything in the STANDARD
and COMFORT packages, plus:
Response time:
Yes, it is possible to build an integration layer or middleware that will enable communication between the legacy system and modern legal and technological solutions such as KSeF.
The lack of support means greater exposure to cyberattacks, performance issues, and difficulties in adapting the system to changing legal regulations.
Yes, we can design and implement additional modules or functionalities tailored to your needs, without requiring a full migration.
A standard audit takes from 1 to 2 weeks and covers an analysis of accounting processes, reporting, and data security.
Yes, our services include adapting the ERP system to specific industry requirements. For the pharmaceutical sector, we can implement functionalities compliant with GMP (Good Manufacturing Practices), and for manufacturing we can implement integrations with MES (Manufacturing Execution Systems) or batch traceability modules. Everything is tailored individually to your needs.
Contact us and let us build things together.
Microsoft Power Platform
Microsoft Dynamics CRM
Polish Localization Package
