Cegid Retail is a comprehensive, cloud-based retail management platform designed for international chains and specialty brands. It provides a seamless unified commerce experience across every channel—including physical stores, mobile point-of-sale, and e-commerce—ensuring consistent, efficient operations and an exceptional customer journey.
POS Systems
Cegid Retail
Konstantin Gergianakis
CEO & Owner
Deployed in 1,000+ customers worldwide and over 90.000 POS, Cegid Retail is the strategic choice for retailers who require centralized control, localized compliance, and the ability to scale rapidly without compromising data integrity.
Cegid Retail is the strategic choice for retailers who demand a highly scalable and compliant solution:
International Retail Chains
Cegid Retail is built for brands operating across multiple countries that need centralized oversight while meeting local compliance requirements. Today, the platform is trusted worldwide—deployed in more than 75 countries and supporting over 1,000 customers.
Luxury and Fashion Brands
Ideal for companies that require advanced CRM and inventory management capabilities to deliver high-touch customer experiences and handle complex product assortments with ease.
Specialty Retailers
Perfect for businesses with unique operational requirements that need a modular, flexible POS platform capable of fully supporting omnichannel workflows.
Retailers with Existing ERP Systems
Well-suited for companies already using Microsoft Dynamics 365 or SAP ERP and looking for a dedicated, proven retail management system that integrates seamlessly with their existing infrastructure.
Modern retail requires seamless alignment between physical and digital touchpoints. Cegid Retail enables true unified commerce by connecting in-store POS, mobile selling (Live Store), and e-commerce channels through a single, centralized platform—ensuring consistent customer experiences and streamlined operations across every interaction.
Real-Time Inventory
Gain real-time visibility into inventory across all stores, warehouses, and online channels. Cegid Retail helps prevent stock-outs and streamlines logistics by leveraging accurate, actionable data.
Unified Customer View
A centralized CRM captures every customer interaction in real time, across all channels, enabling personalized marketing and consistently high-quality service.
Omnichannel scenarios
Cegid Retail fully supports Click & Collect, Find in Store, Reserve in Store, and Ship from Store, offering a robust framework to efficiently manage complex fulfillment processes across all channels.
Central Data Hub
All data is stored in a central, global database, ensuring real-time availability across all countries and channels. This single source of truth eliminates data inconsistencies and enables unified reporting.
Offline Operation
The local client ensures the POS system continues to operate and process sales even during temporary internet outages. Once the connection is restored, all data is automatically synchronized, preventing any loss of sales.
Rapid Rollout
The architecture enables the rapid deployment of 100 to 200 stores virtually “overnight,” minimizing disruption during expansion—an essential capability for international rollouts.
Cegid Retail seamlessly integrates with leading e-commerce platforms and business systems through flexible APIs, enabling fully unified omnichannel operations. It supports both flat files for bulk data transfers and web services for real-time information exchange.
Azure (Service Bus, Blob Storage, File Share) Power Platform (Power Apps, Dataverse) Microsoft 365
Sales platforms
Online payment systems
Payment gateways
GUS (Statistics Poland)
NBP (National Bank of Poland)
White List of VAT Taxpayers, VIES
Microsoft D365 Finance
Microsoft D365 SCM
Polish Localization Pack
WMS (Warehouse Management)
TMS (Transport Management)
MES (Manufacturing Execution)
Electronic banking
EDI document exchange
Fiscal printers and cash registers
REST API / SOAP API
FTP file servers
External databases
Document management platforms
SAP S/4HANA Finance
SAP MM (Materials Management)
SAP SD (Sales and Distribution)
Cegid Retail is a modular POS system, allowing retailers to start with essential functionality and scale as needed:
Merchandising & Inventory
Centralized stock management, replenishment, and product lifecycle management.
Integrated CRM
Retail Intelligence
Country Compliance
Certified data centers and advanced security measures ensure data integrity and full compliance with local regulations.
Cegid Retail Live Store features Cegid’s newly designed user interface while maintaining full access to the central global database. Live Store is ideal for specialized, international retailers operating single or multiple locations.
via mobile app on many devices
easy access to clients data
ability to checout anytime, anywhere
Your store staff can use Live Store for both consultations and the checkout process on mobile devices or stationary terminals—or rely on just one of these options, depending on your preferred setup. This flexibility allows you to tailor the system to your store layout and workflow. The platform streamlines the entire sales process and enables staff to respond quickly to customer needs, delivering an efficient workflow and an exceptional user experience.
Live Store functions as a powerful, modern stationary POS system. Its responsive interface adapts seamlessly to any fixed device, delivering a clear and intuitive workspace for managing the entire sales process from a traditional checkout counter.
For consultations and checkout processes, your store staff can use Live Store on mobile devices (iOS, Android, or Windows), enabling them to assist customers anywhere on the sales floor and deliver a flexible, personalized shopping experience.
Live Store provides ready-made „out-of-the-box” support for a wide range of omnichannel processes, ensuring a consistent and seamless customer experience across all sales channels. All data is synchronised in real time with a central database, ensuring that information always remains up-to-date and accurate.
Cegid Retail is a comprehensive, modular Point of Sale (POS) system designed for international and specialty retailers. It delivers a complete retail management solution—covering everything from checkout and inventory control to customer data and omnichannel operations. Built on Microsoft technologies (SQL Database, Azure), it is highly scalable and supports retailers of all sizes, from small networks to large multinational groups with more than 1,000 stores.
Cegid Retail is ideal for specialized, international retailers in sectors such as fashion, luxury, and cosmetics. It is designed for businesses that need a scalable, omnichannel solution capable of managing multiple locations across different countries. Used in more than 75 countries, the platform supports retailers of all sizes—from growing brands to global enterprises with over 1,000 stores.
Cegid Retail Live Store is the modern, redesigned user interface (UI) for the Cegid Retail system. It is not a separate product but a front-end application that delivers a responsive, platform-independent experience across browsers, iOS, Android, and Windows devices. Live Store provides store staff with access to the same central database and core functionalities—such as omnichannel operations, customer management, and inventory control—presented in a more intuitive and visually engaging design.
Cegid Retail provides out-of-the-box support for a wide range of omnichannel processes, including:
These capabilities enable retailers to deliver a seamless, unified shopping experience across both online and offline channels.
Cegid Retail is built on a hybrid cloud architecture. A local client installed at the POS retrieves the necessary data from the cloud, allowing the system to continue operating fully offline in the event of an internet disruption. Once connectivity is restored, the POS automatically synchronizes with the central database, ensuring uninterrupted business operations at all times.
Our team of Cegid Retail experts is ready to analyze your processes and design a tailored implementation strategy.
Modular Point-of-Sale system engineered for specialized, filialized retail
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